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Emerging Trends in e –Business E-commerce has helped expand industries and telecommunications enabling small-scale businesses to flourish and spread internationally. This new form of interaction has brought along many new trends, a few of which are given below: 1. Deals Offline deals and coupons were always a trend, but have not been taken up online. Depending...

Barriers to cross-cultural communication   In business, cross cultural communication plays a critical role in successfully carrying out business with teams and stakeholders in other areas of the globe. When the communication is effective, everyone benefits from increased bandwidth, institutional knowledge, and competitive advantage. Ineffective communication...

Visual Communication- Meaning, Types, Advantages and Disadvantages   Visual communication is communication through a visual aid and is described as the conveyance of ideas and information in forms that can be read or looked upon. Such as facial expression, gesture, eye contact, signals, map, chart, poster etc. it also includes graphic design, illustration...

Negotiation Process & its Management Meaning Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organisation they represent). However,...

Social correspondence   Letters are written to fulfil social obligations or to meet personal needs which may not be directly related to our official or professional activities. Some letters of this kind are letters of congratulations, invitations, introductions, recommendations, condolences, letters conveying acceptances and regrets,and letter making hotel...

Claim & Adjustment letters   Claim Letter A “Claim or complaint letter” is written to the concerned company,to bring the mistake or damage done,to the notice of the supplier or provider, and to ask for rectification and/or compensation. Purpose: To express dissatisfaction and propose an equitable adjustments or solution. A claim letter should...

Sales letters – Meaning, Definition, Objectives, Steps and Examples   A sales letter is a piece of direct mail which is designed to persuade the reader to purchase a particular product or service in the absence of a salesman. It defined as “A form of direct mail in which an advertiser sends a letter to a potential customer.”  It is distinct...

Posted on Mar 31 2016 - 7:38am by Preeti
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Inviting tenders   Tender is an invitation from the owner to the contractor to execute some work at specified cost in specified time.It is published in the form  of tender notice in news papers,notice boards etc. according to the cost of works. Inviting tenders is one of the most important constituent of business correspondence followed by submission of tender...

Posted on Mar 31 2016 - 7:18am by Preeti
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Placing Orders   After selecting the best seller through the comparative statement,a buyer moves on the next step namely to buy the product.An order is to be placed with selected seller.A letter containing the order is prepared and sent to the seller.For doing so,the following points should be kept in mind: The order should be firm and clear Mention the quality,specifications,make...

Quotations   After receiving the letter of enquiry from a prospective buyer, the sellers supply the relevant information by writing a letter that is called quotation letter. These letters are written keeping in view the information asked for like price list, mode of payment, discount to be allowed etc. Businessman should reply to the inquiries carefully and promptly. It is a reply by the seller to the prospective buyer. Hence, the quotation letter should be prepared carefully by the seller. It should contain information on all points...