Challenges In The E-Governance
E-governance is a constructive idea that can be of an immense positive output but it is not so easy to attain in a country like India which is practically a developing nation. E-governance itself is a very technical scheme and it has challenges which make the implementation easier said than done.
The most significant characteristic of any successful e-government application is its quality (Signore, et al 2005) and accessibility. The issue (Cost, Time) of integration of legacy systems comes onto the scene. As the information collected by governments may be politically sensitive, installation of appropriate security mechanisms may be an important technical consideration. At the same time, many other policy issues need to be resolved, such as authentication and confidentiality.
1. Digital Divide
The digital divide refers to the separation that exists between individuals, communities, and businesses that have access to information technology and those that do not have such access. Social, economic, infrastructural and ethno-linguistic indicators provide explanations for the presence of the digital divide. Economic poverty is closely related to limited information technology resources. An individual living below poverty line does not afford a computer for him to harness the benefits of e-government and other online services. As the digital divide narrows, broader adoption of e-government in the public domain becomes possible. E-governance is totally based on modern technology and it will be a failure if this part is not taken into consideration. Technology has to be in the reach of the people for whom the policies are made and who have to use them.
2. Lack of communication
India is a country which has decentralized government and in such a case the power is decentralized and does not only rest in the hands of centre but divided in different spheres and departments, so the lack of communication between these departments is one of the biggest challenge that India has to face while opting for E-governance. So the information that exists in one department has no or very little use with respect to some other department of the government.
This comes out to be probably biggest challenge for the e-governance. E-governance requires huge amount of work for making the databases of the citizens of the country and doing it efficiently for such a population is in itself a very big task. Security issues and privacy issues are also to be dealt with proper care and so it becomes a little hindrance.
4. Different Languages
In a country like India which is highly diverse, language comes as a barrier in the path of communication and this is a very important expect of success of the any scheme. Ensuring E-Governance in local language is a big task to achieve. Supplying information to the public in a language that they understand and are comfortable with, and generally, it is the local language. As, technology is available by which transliteration from English into other languages can be made. Therefore, the problem is manageable provided there is enough motivation to do this onerous task.
E-governance in India
The “e” in e-Governance stands for ‘electronic’. Thus, e-Governance is basically associated with carrying out the functions and achieving the results of governance through the utilization of ICT (Information and Communications Technology).
While Governance relates to safeguarding the legal rights of all citizens, an equally important aspect is concerned with ensuring equitable access to public services and the benefits of economic growth to all. It also ensures government to be transparent in its dealings, accountable for its activities and faster in its responses as part of good governance.Dr. APJ Abdul Kalam, former President of India, has envisaged e-Governance in the Indian framework as “A transparent smart e-Governance with seamless access, secure and authentic flow of information crossing the interdepartmental barrier and providing a fair and unbiased service to the citizen.”