Electronic Commerce-Introduction

Electronic Commerce

 

Meaning

Electronic Commerce(e-Commerce) is a general concept covering any form of business transaction or information  exchange using information and communication technologies(ICTs). E –Commerce takes place between companies,between companies and their customers or between companies and public administrations.Electronic Commerce includes electronic trading of goods,services and electronic material.

The e-commerce include:

  • Electronic trading of physical goods and of intangibles such as information.
  • All the steps involved in trade,such as on-line marketing,ordering payment and support for delivery.
  • The electronic provision of services such as after sales support or on-line legal advice.
  • Electronic support for collaboration between companies such as collaborative on-line design and engineering or virtual business consultancy teams.

Definition

E-commerce as “… the sharing of business information, maintaining business relationships, and the conducting business transactions by means of telecommunications networks”

                                                                                                                                                                                     -By  Zwass

Electronic Commerce-Introduction

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