Personnel Management

Role of Personnel Manager

Personnel manager is the head of personnel department. He performs both managerial and operative functions of management. His role can be summarized as:

(i) Providing assistance to top management

 The top management are the people who decide and frame the primary policies of the concern. All kinds of policies related to personnel or workforce can be framed out effectively by the personnel manager.

(ii) Advising the line manager as a staff specialist

Personnel manager acts like a staff advisor and assists the line managers in dealing with various personnel matters.

(iii) Counseling

As a counselor, personnel manager attends problems and grievances of employees and guides them. He tries to solve them in best of his capacity.

(iv)Acting as a mediator

He is acting as a link between management and workers.

(v) Acting as a spokesman

Since he is in direct contact with the employees, he is required to act as representative of organisation in committees appointed by government. He represents company in training programmes.

Functions of Personnel Management

The functions of Personnel Management may be broadly classified into two categories:

I. Managerial Functions

II. Operating Functions

I. Managerial Functions

Managing people is the essence of being a manager. Like other managers, a human resource manager performs the functions of planning, organizing, directing and controlling.

1. Planning

Planning is the process of deciding the goals and formulating policies and programmes to achieve the goals. In the area of human resource management, planning involves deciding human resource goals, formulating human resource policies and programmes, preparing the human resource budget etc.

2. Organizing

Organizing is the process of allocating tasks among the members of the groups, establishing authority-responsibility relationships among them and integrating their activities towards the common objectives.

3. Directing

Directing is the process of instructing, guiding, counseling, motivating and leading the human resources to achieve organizational objectives. Directing includes all those activities by which a manager influences the actions of subordinates.

4. Controlling

Controlling is evaluating the performance and if necessary applying corrective measures so that the performance takes place according to plans.

II. Operative functions

  1. Procurement Functions

It is concerned with securing and employing the right kind and proper number of people required to accomplish the organizational objectives. It consists of the following activities:

a) Job analysis

b) Human Resource Planning

c) Recruitment

d) Selection

e) Placement

f) Induction or Orientation

2. Development Function

Human Resource development is the process of improving the knowledge, skills, aptitudes and values of employees so that they can perform the present and future jobs more effectively. This function comprises the following activities:

a) Performance appraisal

b) Training

c) Executive Development

d) Career Planning and Development

3. Compensation Function

It refers to providing equitable and fair remuneration employees for their contribution to the attainment of organizational objectives. It consists of the following:

a) Job Evaluation

b) Wage and Salary Administration

c) Bonus

4. Integration Function

It is the process of reconciling the goals of the organisation with those of its members.Integration involves motivating employees through various financial and non-financial incentives, providing job satisfaction, handling employee grievances through formal grievance procedures, collective bargaining, worker’s participation in management, conflict resolution, developing sound human relations, employee counseling, improving quality of work life etc.

5. Maintenance Functions

It is concerned with protecting and promoting the physical and mental health of employees. For this purpose several types of fringe benefits such as housing, medical aid, educational facilities, conveyance facilities etc. are provided to employees.

Personnel Management

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