Quality Management
Free and Updated Study Material
Quality Management
One of the most important issues that businesses have focused on in the last 20 to 30 years has been quality. As markets have become much more competitive, quality has become widely regarded as a key ingredient for success in business. Quality is first and foremost about meeting the needs and expectations of the customers. Here, customer means anyone who is impacted by the product or process.
Quality Management is the process of identifying and administering the activities needed to achieve the quality objectives of an organization on. It is important to understand that quality management is concerned with controlling activities with the aim of ensuring that products and services are fit for their purpose and meet the specifications.
The subject is taught in MBA, M.Tech and other management related courses all over the country. This page of Simplynotes is essentially for students pursuing B.Tech, M.Tech, BCA, MCA, BBA, MBA programs. The universities try their best to ensure that students are provided with the best resources and education possible. Now it is up to you to ensure that you utilize that education to the best of your abilities. One of the ways to ensure that is to be armed with the right study material.
On Simplynotes/Simplinotes we provide FREE, Structured and Easy to understand notes on various subjects of MBA/BBA/M.Com/B.Com and other professional courses. This study material is compiled from various reference books and other sources. These notes can be used for MBA, ME/M. Tech (Industrial Engineering, Production/Manufacturing Engineering) , BE/B. Tech (Mechanical Engineering, Industrial Engineering, Production/Manufacturing Engineering) and MSc (Operations Research and Statistical Quality Control) You can visit the below mentioned blue links for study material.
Topics Covered
Quality-Meaning,Definition and Dimensions
Quality in Manufacturing and Service Systems
Relationships among Quality, Price, Market share, and Cost
Total Quality Management -Meaning,Definition, Principles and Implementation
Malcom Baldrige National Quality Award Award Criteria
The Deming Management Philosophy
Risks in Acceptance Sampling or Product Control :Producer and Consumer Risk
