Business Communication

Sales letters – Meaning, Definition, Objectives, Steps and Examples   A sales letter is a piece of direct mail which is designed to persuade the reader to purchase a particular product or service in the absence of a salesman. It defined as “A form of direct mail in which an advertiser sends a letter to […]

Inviting tenders   Tender is an invitation from the owner to the contractor to execute some work at specified cost in specified time.It is published in the form  of tender notice in news papers,notice boards etc. according to the cost of works. Inviting tenders is one of the most important constituent of business correspondence followed […]

Placing Orders   After selecting the best seller through the comparative statement,a buyer moves on the next step namely to buy the product.An order is to be placed with selected seller.A letter containing the order is prepared and sent to the seller.For doing so,the following points should be kept in mind: The order should be […]

Quotations   After receiving the letter of enquiry from a prospective buyer, the sellers supply the relevant information by writing a letter that is called quotation letter. These letters are written keeping in view the information asked for like price list, mode of payment, discount to be allowed etc. Businessman should reply to the inquiries […]

Business Letter   It is a letter written in  formal language,used when writing from one e-business organization to another,or for correspondence between such organizations and their customers,clients and other external parties. They are used for different purposes like placing orders,making inquiries,making credit request,requesting claims and adjustment,to apologize for wrong or simply to convey goodwill etc. Style […]

Minutes    The minutes of a meeting are the record of the discussions/decisions therein. They have an official status; they are useful in law, and in some cases required by law to be written. Minutes are final when they are approved by the members of the group to which they relate, generally in the next […]

Agenda Agenda is a document that outlines the contents of a forthcoming meeting.It is usually sent along with the notice of the meeting. It comes from the Latin word “agendum” (singular) which means ‘a thing to be done.’ It is the route map of the meeting. The specimen notices above already contain a hint of […]

Notices   The statement that contains the particulars of holding a meeting is known as notice. It is one kind of request to the members for attending the meeting.The date,time,place and agenda are informed through the notice.It may be oral or written.  Definition A notice is formal written or formal information, notification or warning about […]

Memorandum   Definition A message or other information in writing sent by one person or department to another in the same business organization. Memo or memorandum is primarily a written message exchanged by employees in conduct of their work.Thus memorandum is a letter which goes within a organization. Memo is a short form of Memorandum.The term is derived from a Latin […]